How can we help?
Search the guides or browse by topic.
Browse by topic
Getting started
Install the extension, take the tour and connect your workspace.
3 articles
Chat tabs
Organise your chat list with smart filters and your own pipeline tabs.
2 articles
Contacts and CRM
Profiles, notes, tags, companies, the blacklist and CSV import or export.
6 articles
Pipeline and follow-ups
Deals, stages, tasks and reminders.
3 articles
Messaging tools
Quick replies, auto replies, scheduled messages, broadcasts and direct chat.
5 articles
AI and translation
Translate chats and let the AI assistant answer from your own content.
2 articles
Integrations
Connect HubSpot, Salesforce, Zoho, Google, AoraBooks and webhooks.
2 articles
Team and reports
Invite members and measure responsiveness.
2 articles
Account and billing
Plans, add-ons, devices and privacy.
3 articles
Privacy
Blur controls and how your data is stored.
2 articles
Popular articles
Quick tour of the interface
The top bar, smart tabs and the profile sidebar.
Quick replies with variables
Answer common questions in seconds.
Install the extension
Add Aora WACRM to Chrome, Edge, Firefox or Safari.
Customer profile and sales CRM
Details, stage and deal value for every chat.
Translate messages
Read and reply in any language.
Create custom pipeline tabs
Build stages like New lead, Negotiation and VIP.
Import and export contacts
Move leads in and out with CSV or Excel files.
Group contacts by company
See contacts and deals under each business.
