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Getting started
Chat tabs
Contacts and CRM
  • Customer profile and sales CRM
  • Notes and activity log
  • Organise contacts with tags
  • Block numbers with the blacklist
  • Import and export contacts
  • Group contacts by company
Pipeline and follow-ups
Messaging tools
AI and translation
Integrations
Team and reports
Account and billing
Privacy
Help Center / Contacts and CRM

Notes and activity log

Timestamped notes tied to each contact.

Notes and activity log

Notes keep call summaries, preferences and quote numbers where you will see them.

Steps

  1. In the profile sidebar, open the Notes tab.
  2. Write your note.
  3. Select Add note. It is saved with the date and time.
  4. Edit or delete a note at any time.

Updated October 19, 2026

PreviousCustomer profile and sales CRMNextOrganise contacts with tags

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