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Getting started
Chat tabs
Contacts and CRM
  • Customer profile and sales CRM
  • Notes and activity log
  • Organise contacts with tags
  • Block numbers with the blacklist
  • Import and export contacts
  • Group contacts by company
Pipeline and follow-ups
Messaging tools
AI and translation
Integrations
Team and reports
Account and billing
Privacy
Help Center / Contacts and CRM

Block numbers with the blacklist

Keep chosen numbers out of broadcasts and auto replies.

Block numbers with the blacklist

The blacklist stores numbers your workspace should not message automatically.

Steps

  1. Open Contacts, then Blacklist.
  2. Select Add number and enter the phone number with its country code.
  3. Add a short reason so your team knows why.
  4. Remove a number at any time.

Updated October 19, 2026

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